Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Executive (Mandarin Speaker)

RM 2,500 - RM 4,000 / Per Mon
Original
Simplified
  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of incoming calls.
  • ⁠Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Delivering excellent customer service to customers via live chat, email and outbound call.
  • Prospecting, generating, qualifying, and following up on leads and appointment setting for external sales team.
  • Collaboratively work with the sales, marketing team, and management to develop lead generation strategies to generate lead opportunities with prospective customers to achieve KPIs and Sales Targets.
  • Good command of English and Mandarin in both verbal and written communication required.
  • Fresh graduates are encouraged to apply.
  • ⁠5.5 workday week (no shifts, no rotations).
  • Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential.
  • Possess good telephone etiquette with a smiley voice.
  • Skill(s) required: Communication skills, problem-solving skills and patience.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritise and manage time effectively.
  • Social media savvy.
  • ⁠Annual leave and sick leave.
  • Bonus.
  • ⁠Yearly Increments to upgrade your basic salary yearly & improve your lifestyle based on performance.
  • ⁠Career Progression opportunities.
  • Additional Benefits.
  • Training Provided.
  • ⁠Allowance Provided.
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