Account Manager (Client Servicing)

Job Description:

Part of the Digital Account Servicing team responsible to provide end-to-end creative Digital Solutions to clients from wide-ranging industries.

Your role involves liaising with client on, amongst others project scope, key deliverables and schedule; while building and maintaining strong client relationships.

You will be contributing in all project stages from project origination through to project execution and review.

Job Scope:

This position requires a person with good organizational and project management skills, as well as competent in project planning and coordination.

Core responsibilities:

• Meet and liaise with clients to understand project brief and requirements
• Track project timeline to ensure work is delivered according to schedule
• Conduct quality assurance tests during project review
• Facilitate all project requirements between clients and all internal teams, while ensuring relevant parties are kept abreast on key updates such as schedule and budget
• Involve in preparation of pitch and creative proposals

Other responsibilities:

• Coordinate communications between all internal creative and development team members
• Build strong rapport with clients to ensure long term business relationships
• Continuous learning and developing of industry knowledge to establish areas of opportunity with potential clients

Requirements:

1. Candidate must possess at least Bachelor's Degree/Postgraduate/Diploma/Professional Degree in Marketing, Mass communications, Advertising/Media or equivalent
2. 3-4 years of experience within client/account management role is preferable
3. High levels of initiative, self-motivation along with good time management skills
4. A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn
5. Having analytical skills with good commercial awareness and attention to details
6. Excellent verbal and written communication skills
7. Required language: English
8. Strong Microsoft Word, PowerPoint, Excel skills
9. Ability to lead projects and see projects through to completion