Account Manager (Client Servicing)
Salary undisclosed
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Job Description:
Part of the Digital Account Servicing team responsible to provide end-to-end creative Digital Solutions to clients from wide-ranging industries.
Your role involves liaising with client on, amongst others project scope, key deliverables and schedule; while building and maintaining strong client relationships.
You will be contributing in all project stages from project origination through to project execution and review.
Job Scope:
This position requires a person with good organizational and project management skills, as well as competent in project planning and coordination.
Core responsibilities:
- Meet and liaise with clients to understand project brief and requirements
- Track project timeline to ensure work is delivered according to schedule
- Conduct quality assurance tests during project review
- Facilitate all project requirements between clients and all internal teams, while ensuring relevant parties are kept abreast on key updates such as schedule and budget
- Involve in preparation of pitch and creative proposals
Other responsibilities:
- Coordinate communications between all internal creative and development team members
- Build strong rapport with clients to ensure long term business relationships
- Continuous learning and developing of industry knowledge to establish areas of opportunity with potential clients
Requirements:
- Candidate must possess at least Bachelor's Degree/Postgraduate/Diploma/Professional Degree in Marketing, Mass communications, Advertising/Media or equivalent
- 3-4 years of experience within client/account management role is preferable
- High levels of initiative, self-motivation along with good time management skills
- A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn
- Having analytical skills with good commercial awareness and attention to details
- Excellent verbal and written communication skills
- Required language: English
- Strong Microsoft Word, PowerPoint, Excel skills
- Ability to lead projects and see projects through to completion
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