Customer Service Specialist - Mandarin Speaker
RM 6,500 - RM 7,000 / Per Mon
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- Handle customer complaints within designated timeframes, providing appropriate resolutions and alternatives, while ensuring thorough follow-up to guarantee issue resolution
- Provide information on available service upgrades or enhanced offerings to existing customers, ensuring they are informed of options that may better suit their needs
- Establish and maintain sustainable relationships and trust with customers through effective and professional communication
- Open to all nationalities and genders
- High school graduates, non-graduates, and university students are eligible to apply
- Proficiency in Mandarin is required
- Willingness to relocate to UAE
- Prior experience in customer service or the service industry is preferred
- Fresh graduates or individuals with no prior work experience are welcome, with 1-on-1 training provided
- Contractual bonus
- 1-on-1 training
- Work permit
- Meal allowance
- Accommodation
- Flight ticket to and from Malaysia
- Medical insurance, etc.
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