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Customer Service Specialist - Mandarin Speaker

RM 6,500 - RM 7,000 / Per Mon


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  • Handle customer complaints within designated timeframes, providing appropriate resolutions and alternatives, while ensuring thorough follow-up to guarantee issue resolution
  • Provide information on available service upgrades or enhanced offerings to existing customers, ensuring they are informed of options that may better suit their needs
  • Establish and maintain sustainable relationships and trust with customers through effective and professional communication
  • Open to all nationalities and genders
  • High school graduates, non-graduates, and university students are eligible to apply
  • Proficiency in Mandarin is required
  • Willingness to relocate to UAE
  • Prior experience in customer service or the service industry is preferred
  • Fresh graduates or individuals with no prior work experience are welcome, with 1-on-1 training provided
  • Contractual bonus
  • 1-on-1 training
  • Work permit
  • Meal allowance
  • Accommodation
  • Flight ticket to and from Malaysia
  • Medical insurance, etc.