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Anti-Money Laundering Specialist

Salary undisclosed

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I am hiring for below Job Position :

Poaition : AML Operations Agent

Location : KL

Joining – Before December

Salary range – 4000 - 5000 RM

24/7 shift role

Contract Role – 12 months contract, 3 months probation with 1 month notice period in probation

Position: AML Operations Agent

Department: Customer Management (AML Operations)

Reporting to: AML Assistant Manager

Key Responsibilities:

Monitor customer interactions (calls, emails, chats) and transactional activities for

potential red flags that may indicate money laundering or other suspicious behaviors.

Support Customer Service agents by providing guidance on how to handle cases where

suspicious activity is identified during customer interactions.

Investigate suspicious activities and escalate cases to the AML Assistant Manager and

Group Compliance when necessary.

Perform due diligence and enhanced due diligence (EDD) on flagged customers,

particularly those identified during Customer Service engagements.

Assist in the preparation and submission of Suspicious Transaction Reports (STRs) in

collaboration with the AML Assistant Manager.

Maintain accurate records of all investigations, documenting findings and ensuring

proper compliance reporting.

Provide training and ongoing support to Customer Service agents on AML/CFT

awareness and best practices.

Ensure timely communication with customers when inquiries are flagged for suspicious

activity and manage escalations efficiently.

Requirements:

Diploma or Bachelor’s degree in Finance, Business, or related field.

Minimum 2 years of experience in AML operations, compliance, or customer service.

Familiarity with BNM AML/CFT guidelines and the ability to apply these in a

customer-facing environment.

Would you like to have a chat ?

[email protected]

OR WhatsApp +6531522672

I am hiring for below Job Position :

Poaition : AML Operations Agent

Location : KL

Joining – Before December

Salary range – 4000 - 5000 RM

24/7 shift role

Contract Role – 12 months contract, 3 months probation with 1 month notice period in probation

Position: AML Operations Agent

Department: Customer Management (AML Operations)

Reporting to: AML Assistant Manager

Key Responsibilities:

● Monitor customer interactions (calls, emails, chats) and transactional activities for

potential red flags that may indicate money laundering or other suspicious behaviors.

● Support Customer Service agents by providing guidance on how to handle cases where

suspicious activity is identified during customer interactions.

● Investigate suspicious activities and escalate cases to the AML Assistant Manager and

Group Compliance when necessary.

● Perform due diligence and enhanced due diligence (EDD) on flagged customers,

particularly those identified during Customer Service engagements.

● Assist in the preparation and submission of Suspicious Transaction Reports (STRs) in

collaboration with the AML Assistant Manager.

● Maintain accurate records of all investigations, documenting findings and ensuring

proper compliance reporting.

● Provide training and ongoing support to Customer Service agents on AML/CFT

awareness and best practices.

● Ensure timely communication with customers when inquiries are flagged for suspicious

activity and manage escalations efficiently.

Requirements:

● Diploma or Bachelor’s degree in Finance, Business, or related field.

● Minimum 2 years of experience in AML operations, compliance, or customer service.

● Familiarity with BNM AML/CFT guidelines and the ability to apply these in a

customer-facing environment.

Would you like to have a chat ?

[email protected]

OR WhatsApp +6531522672

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