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Service Advisor

Salary undisclosed

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Company Description

Wheelcorp Premium is the largest BMW & MINI 4S Centre in Setia Alam, located in Shah Alam. We are dedicated to providing world-class sales and after-sales services with a focus on customer satisfaction. Our fully-trained technicians and comprehensive range of parts and accessories ensure an unparalleled BMW experience beyond purchase. With a commitment to ongoing training and process improvement, we strive to exceed customer expectations.

Role Description

This is a full-time on-site role for a Service Advisor at BMW Wheelcorp Premium in Shah Alam. The Service Advisor will be responsible for ensuring customer satisfaction, providing customer-focused service, handling customer service inquiries, effective communication, and aftersales support.

Qualifications

  • Customer Satisfaction, Customer-focused Service, and Customer Service skills
  • Effective Communication skills
  • Aftersales support experience
  • Strong problem-solving abilities
  • Ability to work in a fast-paced environment
  • Experience in the automotive industry is a plus
  • Minimum of a high school diploma or equivalent