Business Manager (Retina or Ophthalmology)

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About Docquity

We are building and growing the Commercial team at Docquity.

Docquity is Southeast Asia’s largest professional community of healthcare professionals. Our single-minded purpose is to build a trusted digital healthcare platform to elevate patient outcomes and, ultimately, build healthier lives.

Docquity connects healthcare professionals to help them be more collaborative, productive, and impactful and partners with companies to reach, educate and gain insights. Docquity has more than 410,000 healthcare professionals and has offices in India, Indonesia, the Philippines, Malaysia, Singapore, Thailand, Vietnam, and Taiwan.

About Role

As a Business Manager, you will lead and manage a team of Medical Sales Representatives while driving a comprehensive marketing strategy for our pharmaceutical portfolio. This role requires strong leadership in medical sales and strategic marketing, with an emphasis on direct field engagement and hybrid approaches to achieve sales targets. Prior experience in retina or ophthalmology sales will be a significant advantage, helping you establish trust and credibility with key stakeholders in this specialized field.

Location: Kuala Lumpur (and/or) Selangor, Malaysia; willing to travel across Malaysia for fieldwork/coaching.

Work Experience: Minimum 5 years, with expertise in Medical Sales and Brand Marketing.

Academic Qualification: Bachelor's Degree in Business, Marketing, or a relevant field.

Expectations from you

Medical Sales Leadership

• Team Management: Lead and coach a team of Medical Sales Representatives, ensuring they are well-equipped and motivated to meet their sales targets.
• Sales Strategy Development: Design and implement sales strategies that optimize both in-person and hybrid engagements, focusing on building strong relationships with healthcare providers and decision-makers.
• Sales Monitoring: Track performance metrics and sales outcomes, providing continuous guidance to the team to improve performance and capture opportunities within the market.
• Client Relationship Management: Develop and maintain strong relationships with key healthcare professionals (HCPs), hospitals, and other stakeholders to ensure product awareness and drive market penetration.

Marketing Strategy

• Strategic Brand Planning: Create and execute robust brand marketing plans that align with pharmaceutical clients’ goals and the healthcare industry’s evolving landscape. Ensure these plans effectively position the products within the market.
• Key Stakeholder Engagement: Build relationships with Key Opinion Leaders (KOLs) and influencers within the medical field, using their insights and advocacy to strengthen the brand's credibility and presence.
• Cross-Functional Collaboration: Collaborate with internal teams to align strategies and drive a cohesive approach to brand management.

Market Insights and Data Analytics

• Market Analysis: Continuously assess market trends, competitor activities, and emerging opportunities, especially within ophthalmology and retina care segments.
• Adaptability: Refine strategies based on sales feedback and market data to maximize performance across all channels.

Sales and Marketing Integration

• Campaign Execution: Plan and execute traditional and hybrid campaigns, including events, conferences, and field activities tailored to ophthalmology professionals.
• Content Development: Collaborate with marketing teams to create impactful content that aligns with the needs of the medical sales team and resonates with healthcare providers.

Compliance & Ethical Promotion

• Ethical Marketing Practices: Ensure all sales and marketing activities adhere to industry regulations and ethical guidelines. Promote products responsibly and in compliance with legal standards.
• Transparent Reporting: Provide regular updates and reports to senior leadership, focusing on sales progress, market challenges, and potential growth opportunities.
• Ophthalmology & Retina Sales Expertise: Leverage your background in retina or ophthalmology sales to effectively position products, engage with specialists, and tap into niche markets.

Skills required

• Specialized Sales Expertise: Experience in retina/ophthalmology sales will provide a competitive advantage in engaging with specialized healthcare professionals.
• Leadership & Team Management: Proven ability to lead and mentor a sales team, motivating them to meet and exceed sales goals. Inspire your team to work effectively across both field and hybrid environments, ensuring they have the tools and support they need to succeed.
• Strategic Thinking & Execution: Expertise in developing and implementing both sales and marketing strategies, tailored to optimize brand growth and market penetration in the pharmaceutical industry.
• Data-Driven Decision Making: Strong analytical skills with the ability to interpret market data and turn insights into actionable plans that drive business results.
• Relationship Building & Communication: Excellent interpersonal and communication skills, enabling you to build lasting relationships with healthcare professionals, clients, KOLs, and internal stakeholders.
• Hybrid Sales Engagement: Experience in managing a sales team that operates in both physical and hybrid settings, ensuring effective and flexible engagement with healthcare providers and clients.
• Ethical Integrity: Commitment to upholding ethical standards in the promotion and marketing of pharmaceutical products, ensuring all actions are compliant with industry regulations and company guidelines.
• Results-Oriented & Client-Centric: A proactive, results-driven mindset focused on exceeding business targets while maintaining strong, client-centered relationships. Foster long-term relationships with healthcare professionals and ensure their satisfaction with the products.
• Adaptability & Continuous Improvement: The ability to adapt to changing market conditions and continuously improve strategies for better outcomes. Remain committed to ongoing learning and professional development.

Culture at Docquity

• While we have been growing fast, we are still small enough that everyone makes a pivotal difference. We care less about hours worked and more about the outcome — and the impact you make. We have worked hard to create an autonomous working culture emphasizing work/life balance and a fun working environment. We follow the hybrid work culture.