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Internship - Operations

Salary undisclosed

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Job Responsibilities

  • Ensure operational activities are completely executed.
  • Provide excellent customer service in order to build and maintain strong relationship with customers.
  • Attend regular meetings with the team and clients to discuss about operational updates, ideas and issues.
  • Ensure customer complaints are handled and resolved accurately and quickly.
  • Develop and implement plans to improve operational effectiveness and efficiency or implement new products.
  • Conduct preventative maintenance checks and audits regularly.
  • Keep manager advised of any operational / process weaknesses and non-compliance with controls in Card Operations.
  • Ensure quality & timely submission of User Acceptance Test.
  • Monitoring ATM conditions and balance. Manage terminal handling & inventory.

Job Requirements

  • Degree in Finance or banking in Ecommerce or any related field.
  • Min CGPA 3.3 and above
  • Prefer to have internship period of 6 months
  • Good communication, analytical and problem-solving skills
  • Basic knowledge in Microsoft (Word, Excel and PowerPoint)