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Hub Supervisor - First Mile, SPX Express (Klang Valley)

Salary undisclosed

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Job Description

  • Monitor & coordinate seller pick-up order
  • Assign pick-up locations according to the timing of pick-up and ensure cost optimisation at all times
  • Perform quality and quantity checks once items have arrived at the warehouse
  • Address seller complaints and perform analysis to identify the root cause. Simultaneously implementing preventive measures
  • Ensure all pick-up activities are carried out in a timely manner by monitoring the productivity of drivers & riders
  • Assist the fleet team lead in deployment and training of new drivers where applicable
  • Monitor and report KPI compliance
  • Ensure the compliance of safety policies and standard operations procedures for warehouse parcel inbound

Requirements

  • Diploma / Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
  • Intermediate Excel and Google Spreadsheets literacy
  • Experience in logistics operations would be an advantage
  • Familiarity with postcodes / routing / mapping would be of good use
  • Excellent leadership and communication skills
  • Able to work in an agile environment
  • Fast learner, comfortable with fast-paced environment