Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service - Shopeefood

Salary undisclosed

Apply on

Linkedn
Original
Simplified
Job Description
  • Identify user’s issue and direct dealing with user via email cases and complaints or feedback where transferred from L1 frontline.
  • Validate user’s issue and liaise with the Buyer/Merchant/Rider/internal team for related issues; and Product management team for app/website experiences related.
  • Required to attend to the daily assigned cases and follow up on the escalated cases by end of the shift.
  • Willing to learn new things and adapt to the new environment quickly.
  • Willing to absorb new initiatives and proactively update the bottom line.
  • Maintain a balance between company policy and customer value in decision making.
  • Manage own Backlog, ensure KPIs such as: Productivity, SLA and CSAT.
  • Perform other tasks as required by superiors.

Requirements
  • At Least 1-2 years of experience in relevant field/customer service
  • Display logical problem solving skills with good structured thinking;
  • Good workload prioritization and high attention to detail.
  • Comfortable to work independently as well as in a team; positive attitude and eager to learn.
  • Strong ability to manage expectations, drive for performance and collaborate with internal stakeholders.
  • Strive to achieve and exceed the set KPIs and SLAs for the respective queues.
  • Takes ownership to resolve user’s issues from end to end; flexibility to adapt to changing priorities, users needs, and work schedules
  • Ability to multitask and perform with quality work in a dynamic environment.
  • Proficiency in Microsoft Excel is an advantage.
  • Strong communication skills, both verbal and written.
About Shopee
Size More than 5000
Industry Broadline Retail
Location Singapore
Founded 5 February 2015
View Company
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