Retail Merchandising Operations - Business Development (Fresh Grads are Welcomed!)
Salary undisclosed
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Job Description
- Manage day-to-day operations of the online store, ensuring accurate and timely product listings, pricing, and inventory availability.
- Collaborate with cross-functional teams to launch new products, promotions, and campaigns in retail stores under management.
- Coordinate with the merchandising team to ensure accurate categorization, tagging, and product descriptions for all items listed.
- Ensure all reporting submissions and tasks are done in a timely manner which includes store performance metrics and claims submission.
- Manage inventory levels and liaise with the logistics team to ensure timely order fulfilment, accurate tracking, and resolution of any shipping issues.
- Work closely with customer service to address customer inquiries, complaints, and product returns in a timely and professional manner.
- Implement and maintain quality control processes to ensure accurate and up-to-date information on product availability, pricing, and specifications.
- Fresh graduates are encouraged to apply. Experience in administrative work in e-commerce, digital or tech companies would be an added advantage.
- Detail-oriented with good organizational and multitasking abilities.
- Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams.
- Customer-focused mindset with a passion for delivering an outstanding online shopping experience.
- Ability to adapt to a fast-paced and dynamic work environment.
About Shopee
Size | More than 5000 |
Industry | Broadline Retail |
Location | Singapore |
Founded | 5 February 2015 |
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