Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Supervisor (Insurance) - SeaMoney

Salary undisclosed

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Job Description
  • Provide guidance to team members and host regular team meetings to communicate updates, address concerns, and ensure a collaborative work environment.
  • Foster a culture of continuous improvement, encouraging team members to contribute ideas for enhancing processes and customer satisfaction.
  • Oversee and assist in handling escalated customer inquiries, concerns, and disputes.
  • Ensure prompt and effective communication between the customer service team, insurance partners, and business development teams.
  • Implement strategies to enhance customer experience and satisfaction.
  • Lead investigations into complex customer disputes, providing guidance to team members on resolution strategies.
  • Collaborate with relevant internal teams to identify and address root causes, implementing preventive measures to reduce dispute occurrences.
  • Supervise the processing and management of insurance policy cancellations, ensuring clear and accurate communication with customers.
  • Analyze cancellation trends and collaborate with teams to implement improvements in processes and customer communication.
  • Oversee the maintenance of relevant trackers to ensure accurate and up-to-date information.
  • Generate comprehensive reports on volumes, trends, and key performance indicators, providing insights to the leadership and business teams.
  • Collaborate with other departments, particularly the CS loan department, to ensure a seamless transition of tasks and information during fluctuating workloads.
  • Provide support and guidance on loan-related tasks, ensuring adherence to company policies and regulatory guidelines.

Requirements
  • Ability to motivate and inspire a team, fostering a positive and collaborative work environment.
  • Solid understanding of insurance and loan products, processes, and industry regulations.
  • Excellent critical-thinking skills, with a demonstrated ability to identify customer needs and provide effective solutions.
  • Proactive problem-solving approach to address challenges and maintain operational efficiency.
  • Strong communication and interpersonal skills to effectively interact with internal teams, external partners, and customers.
  • Efficient time management and prioritization skills to handle multiple responsibilities in a dynamic environment.
  • Diploma/degree in Business, Finance, or a related field.
  • Previous experience in customer service for insurance products or a related field is required.
  • Familiarity with customer service software and tools, such as Zendesk or Salesforce, is preferred.
  • Availability to work flexible hours, including evenings and weekends, as required.
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