Customer Service Executive (Mandarin Speaker)
Summary: Customer service daily routine which generally consists of handling emails, live-chats and ad-hoc tasks in regard to clients’ request.
- Fluent in English and Mandarin for both oral and written as the person need to deal with Mandarin speaking clients.
- Candidate must possess at least a SPM or above
- FRESH GRADUATE is encouraged to apply.
- Required skills: Microsoft Office (Word, Excel, PowerPoint)
- Able to work independently, strong work commitment, trustworthy, good team player with excellent communication and interpersonal skills & vigilant on calls waiting and helpdesk enquiry.
- Self-motivated, fast leaner, positive attitude, able to meet timeline and perform well under pressure.
- Willing to work on shift including weekend and public holiday.
- Candidates MUST be based in KL / SELANGOR only.
- A good amount of Annual Leave entitlement
- Entitled to various of allowances. - Dental, Optical, Sport (gym/yoga/etc.)
- Shift Allowance (night)
- WFH
- Performance based bonus and annual salary review (Performance review system applies)-terms & conditions.
- And many more
- Salary range: RM2000 - RM4000 (depends on works experiences)
- Yearly Bonus & Increment
- Monthly company recreation activities
- Annual leave
- EPF SOCSO
- Medical & Hospitalization Leave
- Medical Insurance
- Annual Bonus
- Training provided
- Allowance provided