Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Technical Support Engineer

Salary undisclosed

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About the Role

The Technical Support Engineer works closely with Call Centre Specialists and Field Technicians to provide technical support, troubleshooting, and maintenance, ensuring issues are resolved promptly and client satisfaction is enhanced. This role focuses on delivering Level-2 support and requires strong communication skills, a proactive approach to problem-solving, and a commitment to timely issue resolution.

Responsibilities:
  • Provide Level-2 technical support for Linux IoT devices and backend services.
  • Troubleshoot and resolve issues related to system performance, connectivity, and data integrity.
  • Perform root cause analysis to identify and address recurring technical problems.
  • Collaborate with cross-functional teams to escalate and resolve complex issues.
  • Document troubleshooting steps, resolutions, and best practices in the knowledge base.
  • Assist in testing and validating software updates and new features.
Qualifications:
  • Minimum of 1 year of experience in technical support or a similar role.
  • Basic understanding and hands-on experience with Linux commands, python, shell scripting, API and executing SQL commands.
  • Knowledge of networking fundamentals is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Fluent in written and spoken English, Mandarin and Cantonese is huge advantage.
  • Ability to work independently.
Preferred Personal Traits:
  • Accountability
  • Teamwork
  • Integrity
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