Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Experience Rep For K Y C (Live Chat)

Salary undisclosed
Original
Simplified
  • Data & Document verification for both new and current users
  • ⁠Review user documentation for onboarding & risk-control appeal/request
  • ⁠Conduct risk assessments and conduct due diligence
  • ⁠Update user data and collect supporting documentation to meet ongoing customer due diligence requirements. And ensure that all established procedures are met whilst provide excellent customer experience.
  • ⁠Follow internal policies & standards to implement and maintain the proper KYC checks.
  • ⁠Assisting user in submitting a valid document by Live Chat
  • ⁠Undertake projects on an ad-hoc basis
  • ⁠Perform further efforts on the tasks assigned by the leader/superior.
  • Collaborate with company Compliance Team to ensure adherence to local and global compliance policies and procedures
  • Understand regulatory landscape and compliance requirements.
  • Minimum 2+ years of Contact Center working experience in KYC (Live Chat)
  • Prior experience in FinTech would be added advantage
  • Knowledge in BSA/AML/Fraud is preferred
  • Basic computer literate
  • ⁠Patience and sense of duty
  • Ability to work in Public Holiday and shifts (24/7)
  • Ability to work independently with minimal supervision
  • Strong analytical skills, data literacy, and attention to detail.
  • ⁠Able to write and speak English, bilingual (Mandarin) is an added advantage.
  • Adaptable & able to keep up to date on changes and developments within the industry
  • EPF / SOCSO
  • Annual Leave
  • Medical Leave
  • Training Provided
  • KPI and Shift Allowance
  • Laptop and Accessories provided to support WFH tasks
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