Lead, Center of Sales Excellence

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know our team:

Sales Enablement Equips Grabbers With Tools And Resources For Their OneGrab Journey. In 2023, The Team Launched Initiatives Supporting Various Grab Teams. Their Vision, "Driving Sales Excellence," Aims To

• Drive: revolutionize the approach to enable a salesforce
• Sales Excellence: best-in-class and certified sales force that engages with content, tools, training, and technology, and drives growth for Grab
  
  

Get To Know The Role

• We're seeking a leader for the Center of Sales Excellence to drive the success of Sales Enablement programs within the #OneGrab Ecosystem. Your role will involve collaborating across verticals (GrabAds, MEX, GFB, GS, Self Serve, and Financial Products) to enhance sales excellence and align with market leadership. Responsibilities include skill development, implementing consultative selling (Value Sales Framework), and improving customer relationships.
• You have technical expertise, and a proven track record in sales excellence and coaching. This position requires regional perspective and reports to the Head of Sales Enablement.
  
  

You will report into the Regional Head, Sales Enablement and be based in Petaling Jaya, working onsite.

Critical Tasks You Will Perform

• You will lead the Center of Sales Excellence to equip Grab sales teams with the latest product knowledge and training, reducing sales cycle time and improving customer satisfaction.
• You will develop and implement a value sales framework that helps sales teams effectively articulate Grab's value proposition, fostering a customer-centric approach and driving revenue.
• You will be the subject matter expert in Grab Sales Skills development, creating plans to support team goals and career growth.
• You will identify and address competency gaps through tailored training programs, managing the entire Sales Skills development process with internal and cross-functional teams.
• You will own and optimize content, curriculum, and certification strategy on Grab's Sales Enablement platform, ensuring alignment with industry needs.
• You will plan and oversee project timelines for sales enablement programs, ensuring timely execution and reducing sales cycle times.
• You will engage with leadership and teams across markets to align on enablement needs and measure the impact of sales content usage.
  
  

Qualifications

What Skills You Will Need

• You have 8 years of experience in tech companies or startups in pre-sales, sales, business development, sales enablement, or marketing.
• You have experience in direct sales or coaching, with a strong grasp of the entire sales process.
• You have expertise in the GROW coaching framework; ADKAR knowledge is a plus.
• You are proficient in tools like CRM software, Seismic Enablement Cloud, and marketing automation platforms.
• You have communicated sales and marketing initiatives across organizations and understand digital media and advertising trends.
• You are detail-oriented, manage time well, and have experience leading teams and projects across different areas.
• You have creative skills, including design, digital UX, and video production, with tools like Final Cut Pro.
  
  

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  
  

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.