Assistant Manager - Business Analyst
Salary undisclosed
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Summary of Role
Acts as a bridge between business stakeholders and IT teams, gathering and analysing requirements, optimizing processes, and ensuring that solutions meet business objectives through clear communication, documentation, and project management.
Job Responsibilities
- Acting as a liaison between stakeholders (business users, management, and IT teams), ensuring that the project's objectives are understood and implemented effectively.
- Creating detailed documentation such as user stories, use cases, business requirement documents (BRD), User requirement specification (URS) and system design specifications to support project development.
- Collaborating with stakeholders to identify and document their business needs and objectives, translating them into clear and detailed requirements.
- Examining current business systems, identifying inefficiencies, and suggesting areas for improvement.
- Working with technical teams to design, develop, and implement solutions that meet business needs. This includes providing guidance during development, ensuring the final product aligns with business goals.
- Assisting in system testing (UAT) and validation to ensure the solution meets the business needs and functions as expected before full deployment.
- Analyzing business data to support decision-making, performance improvement, and business strategy alignment.
- Supporting business transformation by ensuring that solutions are adopted and that staff/users are trained to effectively use new systems or processes.
- Any other supports that required by the HOD/HOU of the Ecosystem Development.
Core Competencies
- Analytical Thinking: Ability to analyze complex data, processes, and systems to derive insights and recommend solutions.
- Problem-Solving: Proficiency in identifying issues, proposing solutions, and making informed decisions.
- Communication Skills: Strong written and verbal communication for effectively conveying technical information to non-technical stakeholders.
- Stakeholder Management: Ability to engage, manage, and understand the needs of various stakeholders across the organization.
- Negotiation & Persuasion: Skill in balancing stakeholder expectations and aligning them with project objectives.
- Business Knowledge: Understanding of the business context, industry standards, and organizational goals.
- Critical Thinking: The ability to assess situations and make logical, informed decisions.
- Attention to Detail: Ensuring accuracy in documentation, requirements gathering, and analysis.
Technical Competencies
- Requirements Gathering and Documentation: Proficiency in creating comprehensive requirement documents, user stories, and business case reports.
- Process Modeling: Use of tools such as BPMN, UML, or Visio to map out business processes and workflows.
- Data Analysis: Familiarity with data modeling analysis tools (e.g., Excel, SQL), and visualization tools (e.g., Tableau, Power BI).
- Systems Thinking: Understanding of how different systems interact within an organization and how to integrate them effectively.
- Software Development Lifecycle (SDLC): Knowledge of SDLC phases and methodologies such as Agile, Scrum, or Waterfall.
- Technical Writing: Ability to translate business needs into clear technical documentation, including use cases and functional specifications.
- Tools and Technologies: Experience with BA tools such as JIRA, Confluence, or Trello, and basic knowledge of programming concepts or database management.
- Testing and Validation: Involvement in the creation and execution of test cases to ensure solutions meet business requirements.
Job Requirements
- Bachelor Degree Computer Science, Data Science or any related fields.
- 3 to 5 years of experience in related fields.
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