Infrastructure Specialist (Network)

RESPONSIBILITIES:

• To implement and provide daily maintenance support of the network & infrastructure related equipment by analyzing requirement, resolving problems, installing hardware/software and supporting internal IT helpdesk. Backup & restore; IT Asset & User Access Right maintenance & management.

• Perform day-to-day network, infrastructure, servers and end users technical related support & monitoring. User Access Right Authorization. Configuration, administration/health Check IT network/infrastructure related equipment such as PC/Mobile Devices, Servers, Printers, SAN Storage, email, Firewall, Switches, Router, Backup etc. Monitor end of day schedule jobs; even log and alert alarm on the servers/network to proactively identify and minimize disruption and impact to the systems/network. Identify IT risks, threats and vulnerabilities in the company’s technology infrastructure.

• Ensure daily/weekly backup are perform successfully; security patches are applying on time; vulnerabilities scanning is executing as per scheduled and provide remediation to improve and close the vulnerability gaps accordingly. Lead and ensure related backup restore simulation is perform as per schedule.

• Work with others team member to serve as subject matter expert & provide IT network/infrastructure related advice in designing and implementing IT security Control initiatives and risk mitigation/remediation. Responsible for recommending, implementing and managing security controls for system, network. Application by design system security architecture and develop detailed security designs.

• Facilitate and interacts with internal and external audit engagement, facilitate remediation based on agreed recommendation and associated risks pertaining to SOX, Global Information Security Group or any others Corporate requirement.

• Maintain, provide support on documentation; reports and BCP. Periodically reviewing the SOP, guideline, policy, procedure and control to ensure the efficiency and effectiveness of the information security controls as a whole, recommending improvements wherever is necessary.

REQUIREMENTS:

• Degree in Computer Science, Information Security or equivalent practical experience

• CCNA Certification will be an added advantage

• Minimum 6 years of hands-on technical experience in support, implementing & administrator network/infrastructure related equipment/ tasks such as:

- Hands on technical experience in analyses, troubleshooting to resolve daily network,

infrastructure, server, storage, backup and end user technical support request.

- Configure & administrate network/infrastructure related equipment & security control –

such as Wintel/Linux platform, Exchange email, VMWare, L2/L3 Firewalls support, routing,

switching, IDS/IPS, Proxy, WAF, VLAN, VPN Technology, Anti-Virus Software, Backup

Solution, Event Management (SIEM) Technologies, network related security monitoring,

Content Filtering, Vulnerability Scans, Encryption Technology, DHCP, DNS, HTTP, SSL, SSH,

LDAP, IPSEC, etc.

- Vendor sourcing & process PO request, IT Asset & User Access Right maintenance, report

and documentation.

• Excellent analytical and problem-solving skills, result oriented, self-motivated, good interpersonal skills, flexible, independent

• Must be able to provide after-hours on urgent incident support request

• Abilities to prioritize multiple tasks and able to work under pressure, tight deadlines and within constraints

• Good communication in English and Bahasa Malaysia, both written and spoken