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Community Manager

Salary undisclosed

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Zetrix is a Layer-1 blockchain designed to support real-world applications. Zetrix's cryptographic infrastructure can be introduced to multiple industries to connect governments, businesses and their citizens to a global blockchain-based economy. The cross-border and cross-chain integration with China's national public blockchain Xinghuo BIF enables Zetrix to serve as a blockchain gateway that facilitates global trade by deploying critical building blocks for Web3 services such as Blockchain-based Identifiers (BID) and Verifiable Credentials (VC).

Roles & Responsibilities:

  • Community Engagement: Actively engage with the community across various channels (such as Discord, Telegram or other socmed platforms) to foster a positive and inclusive environment. Respond to community inquiries, address concerns, and provide support.
  • Content Creation: Create and curate engaging content such as blog posts and social media updates to keep the community informed about project updates, news, and relevant industry trends.
  • Community Moderation: Moderate community discussions to ensure that conversations are respectful, on-topic, and adhere to community guidelines. Resolve conflicts and manage any issues or disputes that may arise within the community.
  • Relationship Building: Build strong relationships with community members, influencers, and key stakeholders. Identify and collaborate with community ambassadors and industry partners to expand the community reach and foster strategic partnerships.
  • Events and Initiatives: Plan and organise virtual or in-person events, AMAs (Ask-Me-Anything sessions), workshops etc. to encourage community participation and knowledge-sharing. Collaborate with the marketing and development teams to align community activities with project goals.
  • Feedback and Insights: Act as the voice of the community within the project team. Collect and analyse community feedback, suggestions, and insights to provide valuable input for product improvements, feature development, and overall project strategy.

Requirements/Qualifications:

  • Bachelor's degree in any field; advanced degree preferred.
  • Minimum of 2+ years experience in community management/content creation/social
  • media management.
  • Familiarity with community management tools and platforms.
  • Established minimal presence on major distribution channels online and experience in
  • representing organisations at in-person events.
  • Proficiency in both Chinese and English in spoken and written language.
  • Experience in creating content and community management is a bonus.
  • Preferred based in Petaling Jaya/Kuala Lumpur, Malaysia.
  • Strong understanding of web3 technologies, blockchain, and cryptocurrencies.
  • Experience in the Web3 Infrastructure project is a plus.