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Location: IOI Boulevard, Puchong, Malaysia
Job Types: Full-time, Fresh graduate
About Sigma School:
Sigma School is Malaysia's premier coding bootcamp, dedicated to transforming individuals into skilled software engineers. Our programs, which include intensive bootcamps and self-directed learning groups, are designed to equip students with the skills needed to succeed in the tech industry.
Role Overview:
As an Operational Specialist at Sigma School, you will have the opportunity to kickstart your career in a dynamic and innovative environment. This role is perfect for a recent graduate eager to learn and grow in the field of operations. You will work closely with our team to develop and implement strategies that enhance our online presence and attract prospective students.
Responsibilities:
- Operational Management: Coordinate daily operations, including office supplies, equipment, and facility maintenance.
- Product Development Support: Assist in the creation and refinement of coding bootcamp courses, including curriculum design and content updates.
- Administrative Support: Provide administrative assistance to the management team, including scheduling meetings, handling correspondence, and maintaining records.
- Quality Assurance: Ensure high standards for course content, teaching methods, and student experiences through consistent quality checks.
- Process Automation: Collaborate with the technical team to create and implement automation solutions for routine tasks, such as data entry, report generation, and communication workflows.
- Process Improvement: Identify and implement new processes to improve efficiency across various operational and product-related activities.
- Communication: Serve as a liaison between different departments, external stakeholders, and students, ensuring clear communication and collaborative teamwork.
- Student Support: Address student inquiries, manage student records, and track progress throughout the bootcamp.
- Event Coordination: Help organise events such as bootcamp graduations, networking sessions, and promotional activities.
- Social Media Support: Collaborate with the marketing team to create social media content using predefined templates and assist in marketing campaigns.
- Miscellaneous Tasks: Handle additional operational and product-related duties as assigned by management.
Requirements:
- Skills: Strong organisational, communication, and problem-solving skills. Proficiency in project management tools, and other relevant software. Knowledge of automation tools is a plus.
- Interpersonal Skills: Ability to work with diverse teams and interact professionally with stakeholders and students.
- Attention to Detail: High level of accuracy and thoroughness in all tasks.
- Flexibility: Ability to adapt to changing priorities and manage multiple tasks simultaneously.
- Language: Proficiency in English.
Benefits:
- Professional development
- Competitive compensation and benefits packages.
- Make real changes to the world and see lives get transformed
- Freedom to innovate and bring your ideas to life. We encourage creativity and value contributions that drive our success.
