Senior Executive, Sales Support

Senior Executive, Sales Support

Manager, Sales & Marketing

This role plays a pivotal role in supporting the Sales team in achieving revenue targets by providing comprehensive administrative and operational support. This role is responsible to support the Sales Manager/s in managing client relationships, preparing sales materials, coordinating with various departments, and ensuring smooth communication between the sales team and clients.

• Oversee customer inquiries, quotations, and bookings, while diligently preparing and distributing critical sales-related documents and ensuring the accuracy of customer databases. customer databases.
• Coordinate with the customer service and operations teams to ensure timely service delivery while assisting in client account management and maintaining customer satisfaction.
• Maintain records of sales activities, including meetings, follow-ups, and outcomes, while tracking and reporting monthly performance of sales agents
• Organize and schedule sales meetings, prepare agendas and minutes, assist in regular sales report preparation, and collaborate with the marketing team on promotional materials and events.
• Collaborate Sales Managers in identifying process improvement areas and enhancing sales support functions while staying updated on industry trends and competitor activities to provide relevant insights to the sales team

• Degree in any related field in 2 years working experience in in aviation industry.
• Diploma in any related field in 3 years working experience in in aviation industry.

• Proficient in managing sales inquiries, quotations, and preparing contracts and reports.
• Skilled in client account management and ensuring customer satisfaction through effective communication
• Strong in maintaining accurate records, scheduling, and preparing sales-related documents.
• Knowledgeable in industry trends and competitor analysis to drive process improvements.