IT Technical (Internship)
- Internship, onsite
- NL IT Services Sdn Bhd
- Petaling Jaya, Malaysia
RM 2,000 - RM 2,000 / month
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- Diagnose & resolve technical hardware & software issues involving internet connectivity, email clients, desktop & servers, routers, switches, load balancers.
- Identify & escalate priority issues per Client specification
- Accurately process & record all transactions using a computer & designated tracking software.
- Offer alternative solutions where appropriate with the objective of retaining customers' & clients' business
- Follow up & make schedule call back to customers where necessary
- Stay current with system information, changes & updates
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