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IT Technical (Internship)

RM 2,000 - RM 2,000 / month

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  1. Diagnose & resolve technical hardware & software issues involving internet connectivity, email clients, desktop & servers, routers, switches, load balancers.
  2. Identify & escalate priority issues per Client specification
  3. Accurately process & record all transactions using a computer & designated tracking software.
  4. Offer alternative solutions where appropriate with the objective of retaining customers' & clients' business
  5. Follow up & make schedule call back to customers where necessary
  6. Stay current with system information, changes & updates