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Job Responsibilities
- Daily process and monitor all deposit and withdrawal request by updating the relevant information into excel report.
- Flag issues with team member or Manager to ensure all transactions are processed accurately and in a timely manner.
- Investigate and identify the issues by collaborate with relevant stakeholders to improve daily task.
- Performing payment gateway settlement.
- Daily reconciliation and update for cash flow of payment gateway and bank.
- Verify customer bank account details for client to withdraw.
- Attend to client query via email or back-office platform.
- Support team member with ad hoc requests or routine duties.
- Preparing invoice for certain payment transaction.
- To perform other related duties assigned by superior from time to time.
Job Requirements
- Candidate must possess at least Diploma/ High School Certificate
- Must be proficient in Microsoft Office.
- Self-motivated and independent.
- Fresh graduates are encouraged to apply.
- Good communication skills in both written and spoken Mandarin and English.
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