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Technical Support / IT Helpdesk Support for Accounting Software

RM 2,500 - RM 3,500 / Per Mon


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  • Troubleshoot and resolve technical issues related to accounting software & Hardware.
  • Provide support to end-users by phone, email, or in person.
  • Train end-users on the proper use of accounting software and resolve issues related to data entry and processing.
  • Collaborate with IT teams to resolve issues related to software integration and network connectivity.
  • Update and maintain accounting software systems, ensuring data integrity and security.
  • Assist in the development and implementation of new accounting software applications and upgrades.
  • Possess Diploma / Bachelor's Degree in Computer Science, Information Technology, or related field.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service skills.
  • Familiarity with database management, networking, and security protocols.
  • Ability to work independently and collaboratively within a team environment.
  • Fresh graduate are welcome to apply
  • Those have experience in providing technical support for accounting software, such as AutoCount, SQL, or Access & Hardware will be added advantage.
  • Ability to speak in Mandarin and English.
  • 5 working days per week
  • Bonus
  • Allowance
  • Annual Leave
  • Medical Leave
  • EPF
  • SOCSO