Senior Business Analyst/ Senior Operation Analyst
Salary undisclosed
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- Collect, review and analyze business operation information for evaluating and solving business challenges.
- Define a problem, collect and analyze data, evaluate company processes and procedures, and ultimately recommend and deploy strategies designed to solve the issue.
- Responsible for ensuring that all documentation accurately reflects the current status of the business and/or outstanding issues.
- Coordinate with all internal departments to get relevant daily and background information.
- Develop processes to standardize and maximize our Process efficiency and control of our internal operations.
- Involving in business process re-engineering. Collaborate, integrate and be Communication Bridge between Divisions for enhancement and improvement for sales order processing system, procurement system and/or other related JDE system.
- Conduct user training to internal end-user for updated existing systems or new implemented system and established user manual, guidelines, procedures for end users'.
- Collaborate with applications developers to make necessary changes on system architecture for customize reporting as when required.
- Participate in ongoing process improvements and system enhancement to best manage business reporting.
- Participate in the Quality Assurance (QA) process by developing clear, specific, and testable scripts and acceptance criteria.
- Collaborate with Procurement team and uses PDCA to ensure deliverables of required data & reports and assist to established policies, procedures or SOP.
- Perform internal/external audits, periodic organization performance reviews, perform gap assessments and respond to data inquiries.
- Assist in any other ad-hoc task assigned by your superior or management.
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