Mandarin Customer Success Specialist
RM 3,000 - RM 5,000 / Per Mon
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- Managing all inbound calls related to general customer inquiries
- Responding to customer complaints and feedback via email and live chat
- Exceeding customer expectations in terms of service quality and providing accurate information
- Education Level: SPM (all pass) / Diploma / Degree
- Proficient in both Mandarin and English (Cantonese is an advantage)
- Fresh graduates are welcome to apply
- Must be able to work in office environment
- Annual Leave
- Medical Leave
- EPF & SOCSO
- Medical Claim
- Paid training provided
- Staff recognition and appreciation
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