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Telesales Executive

RM 4,000 - RM 4,500 / Per Mon


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To efficiently handle outbound call.

  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of outbound calls
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

Proficiency in Mandarin is preferred.

  • Previous working experience in customer service, or customer service-related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
  • Candidate must possess at least a SPM and above
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computers (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritize and manage time effectively
  • Able to work in Puchong

Annual leave and sick leave

  • Bonus
  • KWSP and SOCSO
  • Medical Coverage
  • Career Progression opportunities - you maybe able to get promotion easily.