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Payments Specialist Manager

Salary undisclosed

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Global HCP/EE Hub Finance Specialist Lead provides a service that is high priority in ensuring that GSK continues to comply with internal and external regulations that encompass payments and reporting requirements of HCPs and EEs. The Finance Specialist Lead will be integral to the improvement of efficiencies in the Global Hubs payment processes, deliver consistent and compliant ways of working, supporting the delivery of external engagement payments.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

  • Utilising existing systems tools and ways of working to enable effective, consistent and compliant delivery of vendor creation, vendor change, PO creation and payments requested by the HCP/EE Engagement Hub Specialists

  • Strategic lead for HCP/EE payments and operational point of contact for Stakeholders Maintaining and enhancing existing process to support the continued business, ensuring that both system and process remain fit for purpose within a changing external and internal environment.

  • Defining and implementation of quality monitoring frameworks to assure senior management of the delivery of HCP payment and TOV activities in accordance with internal standards and external regulatory and legal requirements.

  • Support and maintain specific core HCP Engagement payment processes for GSK Pharmaceuticals.

  • Maintaining Hub finance policies, SOPS and guidance documents.

  • Delivery of operational support services to support specific HCP/EE payments for cross- border and above country sponsored activity.

  • Providing tools, templates, systems to enable delivery of process to required standards. Assisting in the delivery of level 1 quality framework (checklists) and support of QA audits (level 2-3).

  • Provide input into the design of appropriate training programmes and materials to support all staff training needs (e.g. elearning modules, ways of working Navigator pages, process micro-sites, process flows, checklists Provide continual development to Finance Specialist and identify gaps in training needs

  • Support central (internal and outsourced) shared services in the management and delivery of HCP

Engagement activities responsibilities include:

  • Assist in the continued evolution and development of a hub-based Finance specialist knowledge centre accessible to the entire GSK organisation.

  • Ensuring payment requests are raised within the approved timelines and TOVs are tracked and reported accurately in finance systems.

  • Monitoring service parameters including deliverables, timelines, quality and cost. Ensuring delivery of services according to agreed standards

  • Assisting in the review and continuous improvement of services to meet business and customer needs

Why you?

Basic Qualifications:

  • Bachelors Degree

  • 5 years or more of payment specialist experience (e.g Accounts Payable or Receivable) experience

  • Demonstrated project management and stakeholder engagement experience.

  • Experience managing vendor relations.

  • Experience in managing high-performance team

  • Matrix Leadership experience, ability to work effectively with stakeholders across multiple functions and geographies to deliver a consistent approach.

  • Excellent Microsoft Office skillset especially in Excel, Power Point

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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