Digital Content Specialist

Why YTL Communications?

Yes, a brand under YTL Communications Sdn Bhd (793634-V), is a global frontrunner in 4G Internet and operates two robust 4G LTE and 4G Broadband networks in Malaysia. It is also the first in Malaysia to offer voice-over-LTE (VoLTE) service for high definition, crystal clear calls. With 85% nationwide population coverage across the country, Yes offers the best of both 4G Internet services together in one convenient plan. The award-wining brand has been recognized by the Broadband InfoVision Awards under the ‘Best New Service’ category in 2011 and ‘Best Broadband Cloud’ category in 2013, Frost & Sullivan’s ‘Most Innovative Service Provider of the Year 2012’ and ‘Most Promising Telecom Service Provider of the Year 2013’ as well as Telecoms.com’s "Best Enterprise Cloud Offering” Industry Award in 2014.

Moving ahead to more current news, at the MCMC event in 2022, YTL Communications swept four awards – Best Quality of Service, Best in Consumer Satisfaction, Best in Corporate Social Responsibility, and Best Mobile Network Operator with Less than 5 million subscribers, to top that off, YTL Communications has also recently been awarded the Ookla awards and named the Fastest Mobile Network Speed in Malaysia. For more information, please visit www.yes.my . The business is growing rapidly and seeking talented individuals who also aspire to grow together with the business.

Job Overview

We are looking for a qualified and passionate Content Manager to join our team. You will be responsible for creating, improving and maintaining content to achieve our business goals. Your duties include producing and publishing content, writing, editing and proofreading, as well as formulating content strategies among other tasks. Our ideal candidate is an experienced professional with demonstrable creative writing skills. As a Content manager, you should perform well under deadlines and be detail oriented. Ultimately, you should be able to oversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience.

If you are also an expert in content optimization and brand consistency, and able to think both creatively and analytically, we would like to meet you.

Responsibilities

• Develop content strategy aligned with short-term and long-term marketing plan & targets for web and app sites.
• Collaborate with marketing and design teams to plan and develop site content, style and layout.
• Act as a webmaster or web developer
• Create and publish engaging user driven content.
• Edit, proofread and improve writers’ posts.
• Ensure brand consistency.
• Optimize content according to SEO
• Use content management systems to analyze traffic and users engagement metrics
• Manage content distribution to online channels and social media platforms to increase web traffic
• Develop an editorial calendar and ensure content team is on board
• Ensure compliance with law (e.g. copyright and data protection)
• Stay up-to-date with developments and generate new ideas to draw audience’s attention

Requirements and skills

• Hands on experience with Mobile Application, MS Office, WordPress, analytic tools such as Google Analytics and others.
• Working knowledge of website and/or mobile application management tools
• Proficient in HTML/CSS, XML; knowledge of SQL and Javascript is preferred
• Strong troubleshooting and analytical abilities
• Excellent communication and teamwork skills
• Ability to generate creative ideas
• Attention to detail and outstanding organizational skills
• Attention to detail.
• Knowledge of SEO and web traffic metrics
• Knowledge of mobile app content publishing and engagement metrics
• Excellent writing skills in English
• Good organizational and time-management skills.
• Familiarity with web standards
• BSc/BA in Computer Science, Design or a related field is preferred