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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
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  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
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  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Any Question? Contact us
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Jobs or company...

Officer - Technical Support

Salary undisclosed

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Linkedn
Original
Simplified

This hiring is for Sime Darby Beyond Auto (BYD)

Job Responsibilities

  • Manage and plan for the Technical Support.
  • Liaise with all the retail technical team to resolve technical matters in the branches / dealers.
  • Ensure dealers follow the aftersales technical guidelines and process developed by SDBA and BYD Principal.
  • Resolve the critical technical issues from the dealers based on the technical report.
  • Provide a high-quality technical report to the BYD Principal for addressing or enhancing unresolved technical issues
  • Liaise with overseas and local suppliers pertaining on mandatory equipment for new / existing Service Dealers operation usage.
  • Conduct accessory evaluation on the quality, durability and functionality based on the field feedback and liaison with supplier to improve the quality.
  • Observe and develop S.O.P to improve the after-sales operation process and technical process.
  • Conduct monthly meeting to follow up the outstanding issue.
  • Conduct periodical visit to evaluate / assess Service Dealer’s premises, operations and monitoring their performance through ‘Monthly Dealer Performance.
  • Monitor Quality Information Report (QIR) feedback and engage with Principal if the quality issue is critical.
  • Ensure critical technical problems are solved which are raised by branches and dealers.
  • Prepare a case study based on the findings from the field and liaise with BYD Principal and share with other dealers in order to reduce their diagnostic time.
  • Provide technical investigation if required.
  • Provide technical support to Service Dealers and Branch.
  • Ensure all the hotline cases are replied within the time frame and closed within 6 days after writing and tele-conversation with relevant parties.
  • Liaise with principal technical team in relate with technical matters.

Others

  • Responsibility for Environment, Safety and Health to ensure a safe working environment for all employees, whilst complying with local legal requirements.
  • Collaborate with multi-departments and stakeholders for development, coordination of Aftersales Initiative/Accessories/Campaigns/Product and Service.

Job Requirements

Education / Professional Qualification

  • Bachelor’s degree in Business Management, Automotive Engineering or related field

Professional Experience

  • Experience and training in automotive technical diagnostic
  • Flexible thinking
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