Business Solutions Manager

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.

We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.

WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 20th in the FTSE 100 rankings for Women on Boards.

Why we're hiring:

Across Asia Pacific Offices

• To facilitate roll-out of global and regional applications, projects and WPP Products.
• To support key global and regional applications and WPP products.
• To support the use of enterprise collaboration systems
  
  

Business engagement

• Work with Operating Companies to discuss plans and IT needs and provide advise on how to get more value from IT and its services
• Understand and prioritize stakeholder needs and partner with team to translate the into application functionality
  
  

IT Compliance

• Create the capability to support country local IT compliance activities
  
  

IT Team

• Work with colleagues in WPP IT and elsewhere in WPP Opco to build a holistic function across all offices and 3 rd parties involved in providing local IT service
• Work with Opco Business leadership to identify gaps in IT oversight and put forward proposal to remediate
• Stay up to date on emerging technologies and best practices
  
  

What you'll be doing:

• Provide regional support & guidance for the APAC suite of O365 Power platform applications. These may be Power apps / power automate application solution.
• Provide regional deployment of and support for the suite of Business Reporting Dashboards (Quantum) business management applications and its integration with other support systems.
• Provide regional support & API deployment & interfaces between the APAC Maconomy ERP applications and related applications.
• Provide technology guidance to the functional leadership and agree the technology development agenda and budget with them, ensuring alignment with WPP IT Strategy, Architecture and Policy and in line with Operating Company (Opco) Application strategy.
• Develop excellent relationships with key internal stakeholders (Operating Companies and Business Partners) including 3rd party vendors.
• Serve as an escalation point on behalf of Opco where there are issues of service qualities on support.
• Communication of new service / change in service element to Operating Companies.
• Work with Operating Companies to fully leverage, exploit and drive adoption of technology and service capabilities used
• Work with and support global team & 3rd party vendors on application configuration documents and development to meet requirements.
• Support data mapping. cleansing and migration activities with business and 3rd party vendors.
• Educate the business on how to use the IT service and maximise benefits
• Educate the business about IT policies, procedures, security, and compliance
• Lead a customer-centred culture, championing activities to empower end users to get maximum utilization of IT, including organising training programmes and the appointment super-users in relevant technology spaces
• Provide oversight and supervision of regional application development, projects & WPP Products in areas, not limited to:
• project definition, including establishing business requirements, costings and key milestones.
• Project scope and change control management.
• Project execution related to architecture and standards delivery
• Major issues & conflicts resolution, escalating where necessary.
• Provide regional support for enterprise collaboration and project management systems, consisting of but not limited to:
• O365 and Microsoft Teams
• SharePoint Online
• Miro o 10,000FT
• Sugar CRM
  

What you'll need:

• Strong application development and data modeling background for application development oversight.
• Strong grasp of systems architecture, policies and governance as applied to application delivery
• Strong project insight skills, including ability to anticipate issues and risks.
• Excellent self-organization
• Strong IT technical & project management skills
• Highly organized, excellent planning skills with strong Project Management background
• Has sufficient credibility and gravitas, and ability to work with and relate to a highly demanding internal set of stakeholders across the globe
• A direct, straightforward style, able to cut to the core quickly
• Excellent people and team management skills, able to manage upwards and influence in a complex environment
• You have strong verbal and written communication
• You are experienced with complex technical integrations (API, web services etc)
• You are experienced with Microsoft cloud hosting technology (Azure)
• Strong technical knowledge of:
• O365 Power platform development (Power app & Power automate)
• Microsoft Sharepoint Online & Power apps
• Microsoft SSIS (SQL Server Integration Services)
• HTML code structures
  

BEHAVIOUR

• Ability to take end to end responsibility for initial design and related documents both at functional and business level. Gain formal approvals and working with build teams.
• Ability to challenge and clarify understanding
• Autonomous and organised
• Be accountable and keep promises
• Be a strong team player
• Communicate effectively (English & Chinese)
• Ability to influence at all levels
• Attention to detail and pride in well-presented and accurate work
  
  

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

Please read our Privacy Notice (https://www.wpp.com/people/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.