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Mandarin Content Moderator (Social Media) - G Tower

RM 3,500 - RM 4,500 / Per Mon


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  • Content Moderation: Review, classify, or remove user-uploaded content per client policies.
  • Quality Compliance: Maintain high-quality standards and meet key performance indicators set by the client.
  • Timely Escalation: Escalate issues promptly following established guidelines.
  • Confidentiality: Adhere to corporate confidentiality policies to ensure secure handling of customer information.
  • Language Skills: Proficient in English and Mandarin (spoken and written).
  • Education: Fresh graduates welcome; SPM certification required.
  • Technical Skills: Proficient in Microsoft Windows and Office.
  • Experience: Background in content moderation, customer service, or target-driven roles is a plus.
  • Resilience: Capable of handling challenging language, content, and behavior.
  • Shift Flexibility: Open to rotational shifts (5 days/week).
  • Work Schedule: 5-day workweek.
  • Open to Fresh Graduates: New graduates are encouraged to apply.
  • Benefits: Includes EPF, SOCSO, medical leave, and annual leave.
  • Facilities: Access to a rest and relaxation area.