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Inbound Sales Representative Mandarin Speaker - (Logistic Exp Needed)

RM 3,900 - RM 4,200 / Per Mon


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  • Field inbound calls and exhibit the correct sales and customer experience behaviors throughout the entire interaction
  • Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed
  • Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate
  • Troubleshoot client products as needed to resolve each call the first time
  • Meet metrics such as First Call Resolution, Conversion Rates .NET Promoter Score, and New Sales
  • Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment
  • Fluent Speaking in Mandarin and English / Mandarin and English Proficiency
  • At least 1 year of telesales experience / 6 months of Freight Forwarding Experience
  • Preferable have logistic related – sea freight and airfreight forwarding, contract logistics, and overland businesses.
  • Good to have Sales Background
  • Monday to Friday
  • 9am-6pm
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Annual Leave
  • Medical Leave
  • Career Progression
  • World Class Training provided (Soft skill, system, SOP and product knowledge)