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Customer Service Representative (Traditional Mandarin/ Cantonese)

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Cheras, Malaysia
RM 3,000 - RM 3,200 / Per Mon

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  • Respond to customer enquiries and complaints in a timely and professional manner
  • Provide excellent customer service, ensuring high levels of customer satisfaction
  • Utilize problem-solving skills to resolve customer issues efficiently
  • Communicate effectively with customers in Mandarin, both verbally and in writing
  • Read and write Chinese characters
  • Work rotating shifts, including nights, to ensure 24/7 coverage

Job Title: Customer Service Representative (Mandarin/ Cantonese)

Location: Sunway Visio, Cheras

Job Type: Permanent | Full Time

Salary:

- Basic: RM3000

- Project Allowance: RM300

- KPI: RM0-300 (performance-based)

- Night Shift Allowance (applicable)

Working Hours: 24/7 (rotating shifts, including nights)

Mandate:

  • Candidate must possess at least a SPM.
  • Immediate Joiners are preferred.
  • Fresh graduates are welcome to apply
  • Required language(s): Traditional Mandarin and English

  • Fresh Graduates are welcome to apply.
  • EPF & SOCSO
  • Annual leave
  • Medical Insurance
  • Training Provided
  • Performance Bonus
  • Shift Allowance
  • 5 Working Days