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Customer Service Executive (Mandarin)

RM 3,000 - RM 4,500 / Per Mon


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  • Manage server delivery and after-sales maintenance, resolving hardware, software, and network issues on Windows and Linux
  • Address and track customer technical issues; provide pre- and post-sales support
  • Follow handover specs for accurate info transfer
  • Comply with customer service standards and procedures
  • Stay updated on new products and technologies
  • Bachelor’s degree or above in a computer-related field
  • Fresh graduate is encourage to apply.
  • 1+ year of relevant work experience is advantages
  • Strong computer foundation; hands-on experience; proficient in Windows; basic knowledge of Linux and databases
  • Skilled in server, storage, and network setup; VMware software maintenance
  • Familiar with configuring network switches, routers, and security devices
  • Team-oriented, responsible, proactive, quick learner, and effective communicator
  • Fluent in spoken and written Mandarin
  • EPF, SOCSO, EIS
  • Allowance
  • Medical leave, annual leave, public holiday
  • Medical claim
  • Training provided