L
Customer Service Executive (Mandarin)
RM 3,000 - RM 4,500 / Per Mon
Original
Simplified
- Manage server delivery and after-sales maintenance, resolving hardware, software, and network issues on Windows and Linux
- Address and track customer technical issues; provide pre- and post-sales support
- Follow handover specs for accurate info transfer
- Comply with customer service standards and procedures
- Stay updated on new products and technologies
- Bachelor’s degree or above in a computer-related field
- Fresh graduate is encourage to apply.
- 1+ year of relevant work experience is advantages
- Strong computer foundation; hands-on experience; proficient in Windows; basic knowledge of Linux and databases
- Skilled in server, storage, and network setup; VMware software maintenance
- Familiar with configuring network switches, routers, and security devices
- Team-oriented, responsible, proactive, quick learner, and effective communicator
- Fluent in spoken and written Mandarin
- EPF, SOCSO, EIS
- Allowance
- Medical leave, annual leave, public holiday
- Medical claim
- Training provided
Similar Jobs