Customer Service Engineer

Major Responsibilities:

1. Handle the customer complaints and guide the client to do trouble-shooting;
2. Training the distributors on product installation, maintenance, troubleshooting of endoscopy systems.
3. On-line or phone support to region customer's technical problems;
4. Repair and maintain faulty equipment if necessary;
5. Other job assignment from Service director or manager.

Qualifications:

1. Medical Endoscopy or related industry experience would be highly preferred;
2. Excellent English or Chinese speaking skill;
3. Excellent hands-on ability;
4. Excellent interpersonal skills, including teamwork and communication skills;
5. Be familiar with the fault diagnosis and maintenance of medical equipment.