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Customer Care Specialist (Fashion Industry)

RM 2,500 - RM 2,900 / Per Mon


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  • Inbound Support: Manage calls, live chat, and emails addressing customer inquiries, complaints, feedback, and other product-related issues.
  • Customer Service Excellence: Aim to exceed customer expectations by delivering accurate information and outstanding service.
  • Team Collaboration: Work together to meet KPI targets and maintain SLA standards.
  • Qualifications: Fresh graduates with SPM, UEC, or IGCSE certificates are encouraged to apply.
  • Language Skills: Proficient in Bahasa Melayu and English.
  • Computer Skills: Strong computer literacy.
  • Shift Flexibility: Available for 5-day rotational shifts.
  • Training Provided
  • Allowance Included
  • Annual & Medical Leave
  • Shuttle Service Available
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