Manager, Business & Operations Audit
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Discover the GREAT in your career.
As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.
Integrity, Initiative, and Involvement is what guides us. It is what makes us do the right thing, take the lead, and choose ‘we’ over ‘me’. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.
If you are looking to grow in an exciting career filled with opportunities and potential, we are seeking a professional to join our team as Manager, Business & Operations Audit.
The Role:
- Understand the Internal Audit methodology prescribed in the Group Internal Audit manual and apply it under moderate guidance
- Plan and execute audit field work by developing and completing planning documents such as Audit Planning Checklist and Memorandum (APCM), Resource Allocation Plan (RAP) and Risk Control Matrix (RCM) within the planned scope and time frame
- Perform general control reviews and evaluate the business units’ processes
- Plan the specific audits by:-
- Identifying objectives, risks and controls;
- Identifying process design gaps, improvement opportunities and any instances of over-control during walkthrough of business units’ processes;
- Assigning and supervising team members’ work and monitor their progress;
- Reviewing team members’ working papers, audit findings and documentation in audit system;
- Performing audit tests to identify operating effectiveness issues;
- Identifying and understanding the root cause of problems or issues and providing recommendations for improvement;
- Responsible in drafting audit observations and audit report to specified standards with minimal editorial changes, which provides clear and sufficient evidence to support recommendations and audit opinion;
- Providing an opinion on the overall effectiveness of risk management and control of the audited area(s);
- Performing follow-up on the implementation of agreed action plans; and
- Collaborating with the team through idea generation and support other team members, and reviewer with a positive attitude
- Communicate resource needs to Reviewer or CIA on a timely basis; utilise resources to best effect with guidance from Reviewer or CIA
- Develop extensive informal networks and maintain good working relationships with staff members at all levels of the organisation
- Use data analytics software and audit management system effectively
- Participate in training and coaching of team members
- Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
- Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
- Highlight any potential concerns /risks and proactively shares best risk management practices
- Other responsibilities entailed
The Person:
- Possess a Degree or professional qualification in Accountancy or Finance
- Has minimum 3 years of relevant working experience, preferably in External Audit or Internal Audit in Insurance or Banking industry
- Has keen eyes for details
- Strong analytical and communication skills
- Proficient in MS Office
- High level of integrity, takes accountability of work and good attitude over teamwork
- Takes initiative to improve current state of things and adaptable to embrace new changes
Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.
Location: HQ, Kuala Lumpur
Entity: Great Eastern Life Malaysia
Employment Type: Permanent
To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
About Great Eastern
Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.
We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.
We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.
Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.
