L2 Technical Support (Financial)
Salary undisclosed
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Opportunity opened to LOCALS only.
Reach out to [email protected] or wa.me/+60124964787
Job Title: L2 Production Support Analyst
Company Industry: Insurance
Type: Permanent
Location: KL Eco City (accessible by LRT Abdullah Hukum) & 4 Days work in office, 1 day WFH
Experience: Minimum 3+ years
Job Description:
- Provide 1st & 2nd level support for insurance systems; assist IT L3 with complex incidents.
- Minimum 3+ years in insurance Production Support required, experience in General & Life Insurance systems is beneficial.
- Skilled in Web Applications, DB Query, incident analysis, and debugging.
- Strong Incident & Problem Management knowledge; experience in Financial Services industry preferred, regional/shared service experience a plus.
Technical Skills: Proficiency in issue assessment, validation, and production support for insurance applications.
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