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Cafe Supervisor@ Bask Bear Coffee Lakefields

RM 2,300 - RM 2,300 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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JOIN OUR GROWING TEAM!
Opportunities for promotion
EPF, EIS,SOCSO
Training provided
Overtime allowance
Medical benefits

Supervisor Job Scope:

  • Create employees’ schedules to ensure efficient operations
  • Supervise and train staff to ensure they adhere to established standards of service and professionalism
  • Assist in execution of the strategic planning including outlet food costs control, stock take and stock ordering
  • Oversee daily cafe operations, including opening and closing procedures, cash handling, and inventory management.
  • Explain and promote products and offerings
  • Ensure that all customers receive prompt, friendly, and attentive service.
  • Handle customer inquiries, concerns, and complaints in a courteous and professional manner.
  • To brew coffee or tea and to serve the drinks to customers
  • Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.
  • Able to explain all Bask Bear Coffee products clearly to customers, and to promote/upsell the products at all times

Requirements:

  • Candidate must possess at least SPM / O-Level.
  • For Supervisor, at least 1 year of experienced as Team Lead or Crew Leader will be added advantage.
  • Prior experience in a food and beverage environment with customer facing responsibilities is an added advantage.
  • May work special events, as needed.
  • Must be able to work overtime as needed.
  • Must be able to work on Flexible time, Weekends & Public Holiday .

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