SALES EXECUTIVE

Job Title: Sales Executive Department: Sales Location: Pasir Mas, Kelantan Employment Type: Full-time Job Responsibilities: 1. Sales Target Achievement: • Meet or exceed sales targets set by management through proactive client acquisition and retention. • Generate new leads and expand the client base in the printing and merchandise industry, including SME, government, private sector or corporate, and educational sectors. 2. Client Relationship Management: • Build and maintain strong relationships with clients to understand their needs and offer the best printing solutions. • Provide exceptional customer service, ensuring satisfaction throughout the sales process, including post-sales follow-ups. 3. Consultative Selling: • Offer expert advice on printing products and services, such as marketing materials, merchandise, corporate gifts, banners, and custom printing solutions. • Conduct product presentations and demonstrations for potential clients to showcase NTS Printing's capabilities and services. 4. Market Analysis and Strategy Development: • Analyze market trends, competitor activities, and customer feedback to develop sales strategies that align with current industry demands. • Collaborate with the marketing team to develop promotional campaigns and marketing materials. 5. Quotations and Proposals: • Prepare detailed quotations and proposals based on client requirements, including pricing, project timelines, and delivery schedules. • Negotiate contracts and close deals efficiently while ensuring profitability for the company. 6. Team Collaboration: • Work closely with the design, production, and customer service teams to ensure that client orders are fulfilled accurately and on time. • Provide feedback and insights to the management team to improve products, services, and customer experiences. Job Requirements: • Education: Diploma or Bachelor's Degree in Marketing, Business, or a related field. • Experience: At least 2 years of experience in sales, preferably within the printing, advertising, or promotional products industry. • Knowledge: • Strong understanding of printing processes, materials, and technologies (e.g., inkjet printing, offset printing, digital printing, screen printing). • Knowledge of market trends in printing, merchandise, and corporate gifts. • Language Proficiency: • Excellent verbal and written communication skills in Bahasa Malaysia and English. Skills & Competencies: 1. Sales Skills: • Proven ability to achieve sales targets and close deals in a competitive environment. • Skilled in prospecting, lead generation, and client retention. 2. Consultative Approach: • Ability to understand client needs and provide tailored printing solutions that address their specific challenges. 3. Negotiation Skills: • Strong negotiation and persuasion skills to secure favorable contracts and maintain client satisfaction. 4. Customer-Centric Focus: • Ability to build long-term relationships with clients through excellent service and problem-solving abilities. 5. Communication & Presentation: • Confident in presenting and pitching products and services to different client segments. • Ability to convey technical information about printing processes in a clear, concise manner. 6. Time Management & Organization: • Strong organizational skills with the ability to manage multiple projects simultaneously and meet tight deadlines. 7. Technical Literacy: • Proficiency in using sales management software (e.g., CRM systems), Microsoft Office Suite (Word, Excel, PowerPoint), and basic design tools. 8. Problem-Solving: • Capable of handling complex client requirements and providing creative solutions that meet their needs. Benefits: • Competitive salary with commission-based incentives. • Opportunities for career advancement within a growing company. • Professional development and training programs.