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Technical Service Exec(Fresh/1 year experience)(Bayan Lepas)

  • Full Time, onsite
  • Agensi Pekerjaan Recruit Solutions Sdn Bhd
  • Bayan Lepas, Malaysia
RM 3,500 - RM 3,999 / Per Mon

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Company: Manufacturing and sale of small electric motor, motion control system, and fan motor. Position: Technical Service Executive Working Location: Bayan Lepas, Penang Working days & time: Mon to Fri (8.40am to 5.30pm) Salary Range: up to Rm4000 Overall Job objectives: Executive technical consultation to get satisfaction before sales and after sales services. Core responsibilities: Provide technical support to existing customers and new customers in person and remotely 1) Take care existing customer and new customers who has inquiry from company products or services. 2) Able to research, diagnose, troubleshoot, and resolve the customer problem in accurate and timely manner. 3) Provide pre-sales technical assistance and product education by providing product training to customers. 4) Working on after sales support services and providing technical back up as required. 5) Helping in the design custom-made products and providing training and producing support material for other members of the sales team.