Tech Lead Salesforce

We seek a Subject Matter Expert to bolster our Digital Platform team, focusing on Salesforce ecosystem and related CRM elements within our telecommunications company in KL. The preferred candidate should demonstrate a strong appetite for learning and adapting in a dynamic setting. They should excel in agile environments, possessing excellent people management and interpersonal skills. Proficiency in SFDC and Vlocity is essential, along with the ability to lead a solutions design team. This role entails providing technical guidance on CRM architecture, encompassing Opportunity Management, CPQ, Product Catalog, and Order Management. Qualification / Experience / Qualities Bachelor’s Degree in computer science or equivalent experience 8+ years of experience in the telecommunications industry (e.g. Quote to Order, MACD, Trouble to resolution) with 3+ years of experience in Salesforce solutions, with familiarity in both B2B and B2C business. Hands-on experience with Vlocity data model, Vlocity OmniScript, Vlocity Integration Procedures, Vlocity CPQ, and Vlocity EPC would be added advantage Experience with leading a team as a people manager, and able to guide the team members and motivate the team to deliver outcomes. Possess integration experience with other third-party systems (billing, provisioning, front-end portals etc.) within the IT ecosystem Strong analytical skills with experience in managing projects, with good business acumen and able to prioritize accordingly based on business values on each option / solution. Familiarity with working in agile methodology and using tools CI/CD such as Gitlab, JIRA and Confluence Experience in managing vendors' resources offshore and drive the outcome Strong verbal and written communication skills, able to communicate with both technical and non-technical audiences Able to work independently and communicate with different levels in the organisation Seniority Level Mid-Senior level Industry Telecommunications Employment Type Full-time Job Functions Information TechnologyEngineering Skills Jira