SUPERVISOR RESTAURANT

RESPONSIBILITY : 1) Creating or generating sales volume growth 2) Supervising a profitable restaurant. 3) Planning and executing all sales promotions effectively & efficiently. 4) Responds pro-actively to prevent & resolve customer service situations. 5) Helps to promote good conducive teamwork spirits & creating a fun, safe & happy working environment. 6) Addressing any staff disciplinary issues and recommends actions to be taken. 7) Assists to uphold the highest standard of company's SOP and safeguard, preserve all trade secrets, recipes & and all assets of the company. 8) Update & complete Restaurant Opening & Closing checklist daily to ensure that all aspects of service & kitchen operations are being followed through. Indirectly ensuring that mise-en-place are according to safe par stock level for Kitchen & Bar products. 9) Conducts daily staff briefing's during AM / PM shift pertaining Staff grooming/discipline/Specials of the Day/Item 86/Promotions/Daily Task/ 7 Steps of customer service & other relevant information to share. 10)Responsible for temperature checks, equipment run through for smooth daily operations and report to M&E department / immediate Superior. 11) Assists to bank in Daily Sales before 4:00 pm daily and ensure cashiers float and safe box are orderly recorded with small denominations & Petty cash receipts are updated and submitted for reimbursement weekly to immediate superior. (Bank slips attached as proof of Bank in) 12) Assists to submit daily Sales Report via instant messaging daily during closing to immediate superior which includes high selling items or promotions report updates & figures. 13) Assists to monitor staff to perform daily stock count during closing & opening of operations. Checks store requisition and has them approved by immediate Superior 14) Assist in LSM (Local store Marketing) activities such as delivery of promotional flyers, constant PR with guest on daily specials, keeps good relationship with tenants & building management in sourcing any catering / delivery opportunity to boost the outlet sales. 15) Assists to check on crew preparing product items, preparations and the presentation of it for all Kitchen & Beverage Items especially during peak hours and NO sub-standard quality can be served to customers. 16) Assists to update all staff punch-card on lateness / medical / annual leaves & overtime approval with initials by RM's prior to submit to immediate superior. 17) Assists for all new staff orientations, arrangements of typhoid and food safety courses, briefings, introductions of menu, explanation on policies and procedures. 18) Assists on cleanliness & tidiness of the Kitchen & service sections setting the basis of safe, un-hazardous, accident free working environment. Upholding HACCP & SOP. 19) To check on operational admin. work are accurate, complete and submitted in a timely manner. 20) Participate during in store staff meeting, addressing work issues, staff welfares etc. 21) Report & record of any incident pertaining accidents, complaints from guest as well as staff incident. 22) Responsible to assist in daily / weekly / monthly inventory stock take or Daily stock count for Kitchen / Bar items 23) Carries out any other duties that might be required of Him/her by RM/FM and Management level.