Internship - Operation Officer

(A) Requirements - Candidates must be in their Penultimate Year for a Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field. - No work experience required. - Interested in Customer Service and Operations. - Required language(s): English, Bahasa Malaysia. - Strong desire to self-learn. - Work independently with minimal supervision. - Able to work during weekends and Public Holiday. (B) Responsibility - Handle customer service helpline. - Handle and investigate customers' complaints. - Assist in preparing items ordered from the outlets. - Receive, direct and relay telephone and email messages from customers. - Ensure the adherence of company procedures on a daily basis. - To provide analysis and be involved with internal control enhancements. - Assist with the executions of all other operations or HR related tasks. - Undertake ad-hoc assignments as and when requires. (C) Benefits - No brainless tasks. - Real work experience. - Learning through hands on tasks.