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Responsibilities: • Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies. • Welcomes customers by determining their coffee interests and needs. • Educates customers by presenting and explaining the coffee drink menu, answering questions. • Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates. • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino. • Generates revenues by attracting new customers, defining new and expanded services and products. • Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar. • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. • Maintains safe and healthy work environment by following organization standards and sanitation regulations. • Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar. • Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks. • Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments Requirements: • Prior experience as a barista or in a café setting is preferred but not mandatory (training provided). • Passion for coffee and willingness to learn about coffee brewing techniques. • Strong communication and interpersonal skills. • Ability to work in a fast-paced environment and handle multiple tasks. • Basic math skills for handling transactions. • Flexibility to work shifts, including weekends and public holidays.
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