Team Leader, Housekeeping

Description: Rooms - Coordinates with Front Desk concerning room status and others. - Ensure the following procedures are implemented according to standards: - Key Procedure - DND (Do Not Disturb)/Double Locked - Baby Sitting - Room Discrepancy - Lost & Found - Room Safety Deposit Box - Loan Item - Loss & Breakage - Pest Control - Defect Item - Updates room status into Opera or Hotel’s PMS. - Conducts Linen Inventory in pantry. - Responds to special requests from guests such as extra bed, baby cot, iron etc. - Assists where necessary with the making up of rooms and turndown service. - Coordinates pantry and trolley set-up. Qualifications: - Min diploma in hospitality or equivalent. - Practical experience as a departmental trainer in housekeeping. - Must be proficient with reservations handling and process and familiar with Opera/Micros system. - Excellent command of English language, knowledge of other languages is a plus. Positions are opened to all local and permanent residence of Malaysia only.