Administrative Associate Commercial

Job Description: Admin Associate - Commercial Position Overview: We are seeking a highly organized and proactive Admin Associate to support our commercial operations. This role involves managing office tasks, administrative duties, and assisting with various projects. The ideal candidate will possess strong communication skills and the ability to multitask effectively. Key Responsibilities: Front Desk Operations: Answer and direct phone calls to the appropriate personnel. Receive and distribute mail and documents. Serve as the first point of contact for addressing issues, concerns, and complaints, directing them to the relevant staff or departments for resolution. Administrative Tasks: Assist in file management, including record-keeping and document storage. Act as the Records Officer for commercial-related matters (complaints and correspondence/emails). Maintain and update inventory records for office supplies. Coordinate the submission of monthly Key Performance Indicators (KPIs) and staff reimbursements (travel, medical, overtime, etc.). Update and manage the overall complaints record and prepare monthly reports. Project Support: Assist with land administration tasks (tax payments and land lot verification). Review outstanding dues for active/inactive tenants in the northern region. Follow up on outstanding payments from active/inactive tenants in the northern region. Participate in the residents’ census program for informal settlements. Qualifications: High school diploma or equivalent; additional education in administration or related fields is a plus. Proven experience in an administrative role, preferably in a commercial setting. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite and familiar with office management software. Ability to work independently and collaboratively within a team. If you are a dedicated professional looking to contribute to a thriving organization, we encourage you to apply!