TRANSCRIPTIONIST, IMAGING

• Transcribes Radiologist’s and Cardiologists’ reports & compiles reports and CDs / DVDs for despatch. • Carries out secretarial duties to support the department activities. • Carries out customer support services at the reception counters and scan rooms and when there is a need to assist the coordinators. • Assists in collecting data and monitoring department performance indicators. • Ensures all reports are validated by radiologist and delivered in timely manner. • Follows up with radiologists and monitor report turnaround time especially for urgent reports from critical wards to achieve department performance indicators. • Despatches scan reports, departmental letters and correspondence. • Receives phone calls & coordinates Radiologists activities with counter staff to ensure that responsible Radiologist is contactable at all time while on duty. • Assists coordinators in provision of care to patients and family members to ensure smooth operations & customer comfort so that the department achieve customer satisfaction indicators. • Performs other related tasks and duties as may be assigned by the Manager, Executive, Senior Coordinator and coordinators, Imaging Services.