Customer Sales Support
RM 3,000 - RM 3,499 / Per Mon
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1. Process sales order upon receiving purchase order from customers using company system with accuracy and timeliness. 2. Communicate with customers with the latest information related to pricing, products and delivery progress. 3. Coordinate with warehouse and logistics department to monitor timely arrangement of product delivery. 4. Establish good relationship with customers and resolve customer’s complaints related to sales or services. 5. Handle sales enquiries via phone calls or emails by preparing quotations and securing orders. 6. Serve key customers and further develop existing sales revenue with the objective of achieving personal sales target. 7. Serve walk in customers and process cash sales orders. 8. Assist on account receivable (AR) issue and monitor customers’ outstanding payments. 9. Work closely with warehouse and purchasing department to assist on monitoring stock balance to ensure smooth business operation. 10. Constantly identify and propose improvement areas needed, and prepare weekly sales reports to superiors. 11. Maintain an organized and systematic filling system. 12. Provide administrative support to outdoor sales team by providing any related information in order to obtain new business. 13. Assist on preparing marketing and promotional activities to enhance customer awareness and market shares. 14. Perform any other tasks as assigned by management. 15. Follow and obey to company’s policies and regulations.
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