Assistant Operations Manager
RM 6,000 - RM 7,999 / Per Mon
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Job Responsibilities Sales and Business Development: Develop sales strategies to meet the desired revenue for the business & managing operating costs. Develop branding strategies for business opportunities. Develop & execute outlet expansion plan and participate in ROI exercise. Research and Development: Work closely with the F&B team to develop new menu timely. Quality: Ensure consistency in product quality & service delivery. Compliance: Develop & review Standard Operating Procedures (SOP). Ensure SOP is observed & carry out consistently for all branches. Continuous Improvement: Identify ways to increase work efficiency & productivity. Manpower management: Manpower planning to ensure efficient manpower utilization with consideration on peak period demands and succession planning. Team management: Lead, courage and motivate team to drive sales and heighten customer service delivery. Qualifications & Experiences Needed At least a Diploma/Professional Degree/Bachelor’s Degree in Business studies, administration, management, food & beverage services management or equivalent. Proven track of experience working in Food/ Beverage/ Restaurant service or equivalent. Have knowledge in food control & product quality skills. Independent and resourceful Good communication skills and people management skills. Self-motivated and passionate for F&B industry. Willing to travel within Klang Valley.
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